Your subscription may have been cancelled due to one of the following reasons: 

  1. We have not been able to successfully charge a valid Payment Method for more than 21 days, your subscription will end retroactively at the end of the last billing cycle. 
  2. Your vehicle odometer exceeds 250,000 km 
  3. Your billing cycle has reached the 15th year of your vehicle model.
  4. You or your Vehicle may have failed to meet any of the eligibility criteria, misrepresentation has taken place, or fraud has occurred. 
  5. We have been notified that you have sold or transferred ownership of your vehicle.