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Frequently Asked Questions

Subscription Management

How long can I have my subscription for?
Your subscription is renewed on a month to month basis and can be in force as long as your vehicle remains within the eligibility criteria. For more informa...
Tue, 13 Jul, 2021 at 11:18 AM
Where is my warranty agreement number?
Your contract number can be located in the top right hand corner of your contract. If you aren't sure where to find your contract, please see this ...
Fri, 24 Sep, 2021 at 1:49 PM
How can I make a missed payment?
If a payment is not successfully settled due to expiration, insufficient funds or otherwise, and you do not cancel your subscription, you will have 21 days ...
Mon, 22 Nov, 2021 at 9:28 AM
How do I reset my password?
1. Visit 2. Click "Log in" 3. Click "Forgot your password?" 4. Enter your email address and click "recover"
Mon, 22 Nov, 2021 at 9:56 AM